Conditions

Course participants must be at least 16 years of age. Different conditions apply for children's and teen courses. 2.1. If full payment is not received by the due date, the participant loses the right to participate. In such cases, the Goethe-Institut (referred to hereinafter as "GI") retains its entitlement to the course fee. 3.1. The contractually binding fee is the fee stated in the price list current at the time of application.
4.1 The following conditions apply if the course participant is unable to take part in the course:
In case of cancellation up to five working days prior to the start of the course, an administrative fee equal to 20% of the course fee will be charged. In case of cancellation or withdrawal after course commencement, no refund or credit note for future courses can be issued, regardless of whether or not the student has begun attending the course.
4.2 Cancellations must be submitted in writing. The date of cancellation shall be the date of receipt at the Goethe-Institut. 5.1. Placement in course levels is based on the placement test conducted at the Goethe-Institut. 
5.2. Our courses have at least 8 and at most 16 participants. If enrolments are insufficient on the starting date, we reduce the number of 12 weeks tuition as follows:
7 course participants: 11 weeks tuition
6 course participants: 10 weeks tuition 
5 course participants: 9 weeks tuition (Classes with less than 5 course participants will only run after discussion with prospective students.)
The smaller class size provides more personal attention and therefore students will progress through the course material at a faster rate. The course fee remains the same for smaller classes. 
5.3. If enrolments are insufficient on the starting date, we reserve the right to cancel or postpone the course. In this case we will offer the participants the opportunity to move to another course or to receive a full refund of the course fee. We regret that we can only conduct courses that have the minimum number of participants by the end of the enrolment period. To avoid cancellations of courses that would have taken place if participants had enrolled in time, we advise students in their own interests to register before the deadline. 6.1 Transfers into another level will only be considered in the first week of course commencement, after discussion with the course-coordinator. 7.1 No classes are held on public holidays in Victoria. Replacement sessions will be added on at the end of the course.
8.1 Participants are obliged to comply with the course rules and house rules applicable to the Goethe-Institut. 9.1 The liability of GI and its staff is limited to intent and gross negligence. GI also accepts no liability for the cancellation of its services due to force majeur (e.g. natural disasters, fire, floods, war, official orders and all other circumstances beyond the control of the contractual parties).