1. General Requirements
Course participants must be at least 18 years of age.
2. Terms of Payment
2.1. Upon application, the course participant will receive a preliminary confirmation. This confirmation will state the date by which payment of course fees is due in full.
2.2. If full payment is not received by the due date, the participant loses the right to participate. In such cases, the Goethe-Institut (referred to hereinafter as "GI") retains its entitlement to the course fee.
3. Course fees
3.1. The contractually binding fee is the fee stated in the price list current at the time of application.
4. Cancellation and refunds
4.1 Standard Courses: Courses cancelled before the course starts will be refunded 100%. Cancellation of your registration after course begin is subject to a 20% processing fee. The remaining 80% will be refunded if cancellation is submitted within 4 working days after the first class session. After that, no more refunds.
4.2 Intensive Courses: Courses cancelled before the course begins will be refunded 100%. Intensive Courses cancelled on the second day, by 5pm, will be refunded 80%. After that, no more refunds.
4.3 Summer Camp Courses: Courses cancelled before the course begins will be refunded 100%. Summer Camp Courses cancelled on the first day of course, by 5 pm, will be refunded 80%.
4.4 Cancellation must be made in writing.
5. Course level assignment / class size
5.1. Placement in course levels is based on the placement test conducted at the Goethe-Institut.
5.2. Our courses have at least eight and at most 16 participants. If enrollment is insufficient on the starting date, we reserve the right to cancel or postpone the course. In this case we will offer the participants the opportunity to move to another course or to receive a full refund of the course fee. We regret that we can only conduct courses that have the minimum number of participants by the end of the enrollment period. To avoid cancellations of courses that would have taken place if participants had enrolled in time, we advise students in their own interests to register before the deadline.
6. Responsibilities of participants
Participants are obliged to comply with the course rules and house rules applicable to the Goethe-Institut.
7. Liability of the Goethe-Institut
The liability of GI and its staff is limited to intent and gross negligence. GI also accepts no liability for the cancellation of its services due to force major (e.g. natural disasters, fire, floods, war, official orders and all other circumstances beyond the control of the contractual parties).
