Customer service

Customer service

© istock


Do you have questions or want to receive personal advice? We are happy to answer your e-mail or return your telephone call.

Here's how it works: simply fill in the following form and we will get in touch. The fields marked * must be completed.

To: Goethe-Institut correspondence courses
Request: * I would like a consultation by telephone
I would like a consultation by e-mail
I wish to do the grading test
Topic: *
Desired date: (*) Your desired date for a telephone consultation...
My German language skills:
Sender    
Title: * Mr Ms
Last Name: *
First Name: *
Telephone: (*)
E-mail: *
Re-enter your E-mail to confirm: *
Language: I would like to receive advice in...
German.   English.  
Other:
 
* Compulsory field
(*) only when selecting “consultation by telephone“

    Contact
    Contact
    You wish to inquire about distance learning courses? Or you have a question
    about the course materials or course registration? If so, the distance learning
    team will be pleased to assist.
    You can contact us

    by telephone
    For callers in Germany: 0800 1800800 (toll-free)
    For calls from abroad: +49 89 15921-560
    Our office hours are: Mon.–Thur.: 9 a.m.–5 p.m.Uhr, Fri.: 9 a.m.–3 p.m.

    by email
    fernlernen@goethe.de

    by post
    Goethe-Institut e.V.
    Bereich Multimedia und Fernlehre
    Dachauer Straße 122
    80637 München
    Germany