Customer service

Kundenmanagement; Foto: Getty Images, Digital Vision, David Lees Foto: Getty Images, Digital Vision, David Lees

Your point of contact: Customer Service in Munich

Questions before the course

We're happy to be at your service if you are a parent with questions about courses, exams, dates and accommodation. With our many years of experience we are familiar with all of the concerns that matter to parents, children and teens. We'll help to make it easy for to prepare for your son or daughter's language-learning stay in Germany so that they can enjoy their course to the fullest.


You can talk to us in English – and German of course!

Questions during the participant's stay/course

Please contact Customer Service even if you have questions or concerns during the course. We are in direct contact with all of the course locations. This allows the local teams to give their full attention to the children.

Contact information and office hours

We look forward to receiving your call, e-mail or letter.