Clerk in the Language Courses Office (100%)

Job Vacency

The Goethe-Institut is the cultural institute of the Federal Republic of Germany with a global reach.
We promote knowledge of the German language abroad and foster international cultural cooperation. We convey a comprehensive image of Germany by providing information about cultural, social and political life in our nation. Our cultural and educational programmes encourage intercultural dialogue and enable cultural involvement. They strengthen the development of structures in civil society and foster worldwide mobility.

At the Goethe-Institut Iraq, Liaison Office Erbil, a vacancy for the position of a Clerk in the Language Courses Office (100%) is to be filled from September 15th, 2022.

Brief description of the main tasks in the area of responsibility:

  • Advising prospective students and clients on language courses and examinations offered by the Goethe-Institute
  • Handling telephone calls and e-mail correspondence as well as general correspondence in Arabic and English/German
  • Taking over administrative tasks in connection with the organization,
  • Preparation, implementation and evaluation of language courses and examinations, e.g. digital and analogue registration of participants
  • payment processing and settlements in cooperation with the administration
  • processing of invoices, pre-accounts, credit notes and invoicing
  • Issuing of certificates and attestations
  • Preparation of evaluations and statistics
  • Assumption of other tasks in consultation with the head of the language department

Requirements:

  • University or professional degree (e.g. DaF/Germanic studies, business administration) or equivalent knowledge and skills.
  • Very good knowledge of Arabic, very good knowledge of English or German
  • High customer orientation and experience in customer service
  • Very good knowledge of common computer programs (MS-Word, Outlook)
  • Friendly and confident appearance, high communication skills
  • Organizational skills and flexibility, ability to work in a team
  • Residence in Iraq or valid residence permit
The salary is based on the salary scheme for local staff of the Goethe-Institut Iraq.

Please send your application (letter of motivation, CV, references), addressed to the Head of Language, Ms. Anna Dimitrijevic, to the account bewerbungen-erbil@goethe.de.

Please note that only applications that include the job title "SBSO Erbil - Your Name" in the subject line will be accepted.
Only shortlisted applicants will be contacted.