1. Participation requirements
1.1 Course participants must be at least 16 years of age. Examination candidates must be at least 10 years old.
1.2 All times mentioned (courses, exams, opening hours, etc.) refer to the "Indochina Time" time zone (ICT or UTC +7).
2. Placement test
2.1 On registration, all new students with a previous knowledge of German are required to take a placement test. This ensures students are assigned to a course which corresponds to their level of proficiency. The placement test consists of a written part plus a short interview.
2.2 Participants who have acquired a Goethe-Institut certificate within the last 12 months or who have successfully completed a language course at the Goethe-Institut within the last 12 months are not required to take a placement test. In both cases, written confirmation must accompany their application.
3. Fees and Methods of Payment
3.1 On registration, all students are required to pay course, registration and administration fees including examination fees, where applicable. All payments must be made in cash and in Thai Baht at the time of registration.
3.2 Fees charged are those stipulated in the course brochures of the Goethe-Institut Thailand, valid at the time of registration. These fees do not include course books.
3.3 If payment fails to be completed 7 weekdays (Mon – Fri) prior to the first class meeting or examination, the student loses his right to participate and the Goethe-Institut is entitled to offer the place to another student.
3.4 In exceptional cases (contrary to the provisions of 3.1),when payment is made from outside Thailand, we can accept bank transfers made to our German bank account. In such cases, the course and exam fees are determined in euro by the Goethe-Institut. Information on the fees currently applicable and our bank account details can be solicited from our course office or via e-mail. All bank and postage charges related to payment of fees are borne by the remitter. The latter also applies to THB payment transfers made to our Thai bank account from within Thailand. On enquiry, the Goethe-Institut can provide information without guarantee on corresponding bank charges.
4. Change and Cancellation of Courses
4.1 A change of course is only possible within the first 5 weekdays (Mon – Fri) of the course following consultation with the course office.
4.2 If changing to a course with an increased number of teaching hours, the corresponding price difference is to be paid and will be calculated as from the date of the change. If changing to a course with fewer teaching hours, the corresponding excess payment will be reimbursed.
4.3 Participation in courses other than the one registered for, is not permitted under any circumstances.
4.4 In case of cancellation prior to course commencement, the course payment will be refunded minus a 600 THB cancellation fee.
4.5 In the case of a cancellation after course commencement, course payment will not be refunded. Should a participant need to cancel due to illness and is able to justify cancellation with a medical certificate, the remaining course payment will be reimbursed or may, on request, be used as payment for another course.
4.6 Should the quorum of participants for any one course not be met, the Goethe-Institut reserves the right to cancel the course on short notice. All fees will be refunded to the registered participants.
5. Change or Cancellation of Examinations
5.1 Examination candidates have one opportunity to change an examination date free of charge, providing this is done 7 weekdays (Mon. - Fri.) or more before the examination date.
5.2 Any further changes, including changes made 4 to 6 weekdays (Mon. - Fri.) before the examination date, or cancellations made up to 4 weekdays (Mon. - Fri.) previous to the examination, are all subject to a charge of 600 THB.
5.3 Three weekdays (Mon. - Fri.) prior to the examination date, the exam may no longer be changed or cancelled and no fees can be refunded. Moreover the Goethe-Institut is entitled to full payment of all outstanding examination fees. The same applies if candidates fail to complete or turn up for the exam.
5.4 Examination candidates are required to present a valid registration identification or a payment receipt when soliciting a change or cancellation. The cancellation of examination dates is subject to a charge of 600 THB. The fee of THB 1.500 for exams outside of Bangkok is non-refundable.
6. Examination results
6.1 Examination results are available for consultation on our web page within 3 weekdays (Mon – Fri) of each examination date. Likewise, successful candidates may collect their certificates personally at the course office within 3 weekdays (Mon – Fri) of their exam. Due to data protection and privacy reasons we do not share information about exam result, learning progress etc. of our customers over the age of 18 with any third party.
6.2 If your certificate is lost, a replacement certificate can be issued (300 THB).
7. Responsibilities of Participants
7.1 The examination and course participants are obliged to recognize and comply with the course regulations, examination regulations
and house rules applicable at the institute. The respective regulations as well as information on the administration of the examination can be viewed in the language course office.
7.2 The Goethe-Institut Thailand reserves the right to terminate the contract with any participant who endeavors to disrupt lesson or exam procedures or disturb other class participants or the teacher. Prior to contract termination, adequate warning will be issued. Failure to comply within the time limit will result in contract termination. No payments will be refunded. Furthermore, should a participant take actions that are detrimental to business, the Goethe-Institut Thailand reserves the right to respond adequately.
7.3 Visitors to the institute are only obliged to enter the premises of the Goethe-Institut Thailand if they feel that they are healthy and have no symptoms of a respiratory infection or corona (e.g. cough, sore throat, fever, diarrhea, sudden Loss of sense of smell and / or taste). If the feeling of health changes during the course of the visit, this must be reported to the Goethe-Institut immediately.
8.1 The Goethe-Institut is subject to liability – regardless of the legal cause – only in case of gross negligence or intent.
8.2 The Goethe-Institut is also liable in case of ordinary negligence in case of damage resulting in death, injury or harm to health as well as damages for the culpable violation of a material contractual violation.
8.3 In order to protect your privacy and your personal data the Goethe-Institut uses “Zoom” for its online learning classes. In case of technical problems on the supplier’s side we will try to resolve all issues as quickly as possible but the Goethe-Institut is not liable for technical issues that are out of its control.
8.4 Any other contractual or tort claims of the course participant are explicitly precluded.
9. Force majeure
9.1 In the event of serious, extraordinary circumstances or events or changes in such already existing circumstances or events outside the sphere of influence of the Goethe-Institut (e.g. unrest, military or terrorist conflicts, natural disasters, epidemics, pandemics, etc.) we reserve the right to offer you changes to the course (e.g. in terms of time or space). In this case, we will submit a new offer with a deadline and ask you to inform us whether you would like to accept the changed offer or withdraw from the contract. If you withdraw from the contract, we will reimburse you for any payments that may have been made (proportionally according to the status of the service provision).
10. Applicable law
10.1 The applicable General Terms and Conditions are those published publically on the internet page of the Goethe-Institut Thailand.
This version replaces all previous versions. It is available for consultation on the premises of the Goethe-Institut Thailand.
11. Severance clause
11.1 Should sections or individual formulations in these terms and conditions prove invalid or ineffective, this shall have no effect on the remaining sections and their validity. The ineffective provision shall be replaced by the legally admissible provision that most closely approximates the content and economic effect of the ineffective provision.
12. Language versions
12.1 In cases of doubt, the wording of the German language version is applicable to all translated texts.