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Contact and information

Malaysia contact and information Foto: Getty Images

Contact Language Office

Mobile: +60 173051736 and +60 183271366

Telephone: +60 321617867

Consultation by phone:
Monday - Friday 9.30am - 12.30pm

Contact and opening hours of the Goethe-Institut
You can book our classes online. If you are new to the Goethe-Institut or you need more information, we are happy to consult you by  phone, email or Facebook messenger, as well as Instagram direct messages. 

Course books and examination fees are not included in the course fee. You must purchase the book set from our partner Piefke Trading. With your course booking confirmation, you will receive the link to their online shop. You will be informed to register for the examination by email separately. 

For Blended Learning courses, there are no course books, as learning materials are included via our online learning platform. 

For information on individual, small group or company courses, please click here.
Dates and Prices
A placement test needs to be conducted before enrolling you for the suitable course level with us, if you: 
  • Previously finished a course with us for more than 6 months ago. 
  • Have a Goethe-Zertifikat that is dated more than 6 months.  
  • Do not have a Goethe-Zertifikat. 
Upon booking a placement test on our website, we will email you the one-time password for the written test. The results will be forwarded to an examiner that will conduct an oral assessment to gauge your German proficiency and recommend a suitable course level for you. The placement test fee will be waived during the subsequent course booking.
We accept Visa and Master Credit and Debit cards in our webshop. Please be informed that you will be charged in EURO and subjected to bank charges and exchange rates.


1. Registration & Payment

1.1 Registration and payment of full course fees to be completed via our webshop.

1.2 The course fees do not include course books.   

2. Cancellation/ Change of dates

2.1 In the event of cancellation or changing the dates of the course by the participant a request has to be submitted in written form. The following fees will be retained for each course:
- Cancellation/ change of booking up to 14 days before the commencement of the course:  20% or minimum of RM 150.00. 
- Cancellation/ change of booking up to 7 days before the commencement of the course: 50%.
- After that no refund is possible.

2.2 Notice for cancellation or rescheduling of lessons by individual class participants has to be given at least two working days (min. 48 hours) before the lesson takes place, otherwise the lesson will have to be considered as valid and will be deducted from the remaining teaching units. No classes will be held after the termination date of the course.

2.3 There are no replacements for missed classes. 

3. Qualifying for the next course level

Superintensive, Saturday and Evening course participants prove their ability to proceed to the next higher level by passing the respective examination (Goethe Zertifikat A1, A2, B1, B2, C1). Students failing the examination but wishing to proceed are strongly advised to retake the course. A failed examination may be retaken after a one-month waiting period at the earliest depending on the previous examination results.

4. Attendance Certificates

4.1 Attendance certificates will be issued when course participants have attended at least 70 % of the total number of teaching units.

4.2 Course participants will only receive attendance certificates upon completion of a full level, i.e. at the end of A1.2 or A2.2.


5. Registration & Payment

5.1 Registration and payment of examination fees to be completed via our webshop.

5.2 The Goethe-Institut Malaysia offers every student the opportunity to register for an examination at the end of each full course level. Examinations need to be passed, in order to proceed to the next higher course level. 

6. Cancellation/ Change of dates

6.1 In the event of cancellation or changing the dates of the examination by the participant a request has to be submitted in written form. The following fees will be retained:
- Cancellation up to 10 working days before the examination: 50%.
- After that no refund is possible.


7. Liability/Force Majeure

7.1 The Goethe-Institut Malaysia is not liable for disruption to its services due to force majeure (e.g. natural disaster, fire, flood, war, official orders and all other circumstances beyond the control of the contract parties). 

7.2 In the case of an extraordinary event or circumstance beyond the control of the Goethe-Institut Malaysia, such as war, strike, riot, crime, epidemic or an event described by the legal term act of God (hurricane, flood, earthquake, volcanic eruption, etc.), the institute is subjected to offer alternative course arrangements with a certain notice period. Changes may affect the course format (online, blended or classroom learning) the schedule and course fee. Students disagreeing with the changes in written form and within the stipulated period will have their course fees refunded according to the status of service provision.

Last updated: February 2021