STAFF MEMBERS FULL-TIME OFFICE FOR LANGUAGE COURSES AND EXAMS
The Goethe-Institut is the cultural institute of the Federal Republic of Germany with a global reach. We promote knowledge of the German language abroad and foster international cultural cooperation. We convey a comprehensive image of Germany by providing information about cultural, social and political life in our nation. Our cultural and educational programmes encourage intercultural dialogue and enable cultural involvement. They strengthen the development of structures in civil society and foster worldwide mobility.
Note: This position is open exclusively to Saudi nationals.
In this position, you will work directly with the Head of Language Department to expand and promote the Goethe-Institut Saudi Arabia’s language course and exam offerings, applying your experience in sales and customer service.
What to Expect:
- You will proactively seek out new target groups for language courses and exams
- You will handle communication with customers across all our communication channels
- You will advise customers about language courses and exams, as well as participants in courses for adults, teenagers, and children
- You will assist with enrolment, online registration, and complaint management
- You will manage all participant data in our in-house software, issue certificates of attendance, and enter course final assignments and grades electronically
- You ensure that the registration processes run smoothly and are responsible for scheduling
- You will assist with the planning, organization, and administration of exams
- In close collaboration with the finance department, you will oversee the collection and accounting of course and exam fees and review cash register logs, cash journals, and transaction confirmations in the in-house software.
- You support the language department management in organizing and conducting events
You bring
- Experience with and an affinity for sales and customer contact
- Very good written and spoken Arabic and English skills (an asset: good German skills)
- Strong communication skills when interacting with customers, even in conflict situations
- Experience working with diverse target audiences
- Ability to work in a team, flexibility, and independence
- Good computer skills with Office applications, as well as a willingness to quickly familiarize yourself with relevant programs and in-house systems
- Organizational skills
- Willingness to work flexibly, including on weekends
- Willingness to travel to other locations in Saudi Arabia
- Full-time employment based on an employment contract in accordance with local law
- Diverse responsibilities and ongoing professional development at one of the world’s largest organizations in the language and culture sector
- A collegial and family-friendly work environment
- Regular training opportunities in Germany, Saudi Arabia, the region, and online
- Flexible and results-oriented work
Please send your application to jobs-goetheksa@goethe.de. until the 19th of November 2026 with the subject line SKB_NAME. Please include:
- Cover letter (in English and Arabic; German if applicable)
- CV (in English and Arabic; German if applicable)
- Photocopy of identification
- Transcripts (with translations into German or English, if necessary)
- Language certificates
- References/letters of recommendation from previous employers
We look forward to receiving your application!
* Applications without a subject line or with incomplete documentation cannot be considered.
* We will contact you only after the application deadline has passed.
