Contact

Kursteilnehmer Foto: Goethe-Institut/Sonja Tobias

Language Course Office

Are you interested in one of our language courses or do you still need more information? Please feel free to stop by our Language Course Office for a personal consultation.

  • Online 24/7 until one week prior the exam date
  • During office hours of the Goethe-Institut until one week prior the exam date
Please check our website to test your German online.  Please contact our language office to make an appointment for a final written and oral evaluation.
  • 10% early bird discount (until 3 weeks before courses start)
  • 10% discount for registered unemployed, senior citizens, full-time students, veterans
  • 10% when you book a follow-up course (until 2 weeks before courses start)
A maximum of one discount may be applied (proof of eligibility required).
Thanksgiving: 11/23/2017 - 11/26/2017
Winter Holidays: 12/23/2017 - 01/02/2018
 
1. General Conditions

1.1 Course participants must be at least 18 years of age. Young learners (13-17 years of age) are admitted to our young learners courses and may be admitted after prior consultation in adult courses.

2. Terms of Payment

2.1 Fees are payable in full on enrollment. We accept cash, cheques, credit and debit cards. Unless stated otherwise books must be purchased separately.

3. Course Fees

3.1 The fee stated on the course description page at the time of application is the contractually binding fee. 

4. Cancellation and Refunds

4.1 In case of cancellations following fees apply: a) Up to 4 weeks before beginning of course 10% of course fee, b) Up to 1 week before beginning of course 20% of course fee, c) Up to 1 day before beginning of course 30% of course fee, d) After course begins 100% of course fee. Students should consider their personal commitments and circumstances before enrolment, as we regret that no fees are refundable once the course has started.
We reserve the right to cancel classes with less than 10 students up to 24 hours before a course is due to start. In this case a full refund of the course fee paid will be given. No other costs except the course fee will be refunded.
Exam fees can't be refunded at any time after booking.

4.2 Cancellations must be made in writing (email will suffice, send to: germancourses@newyork.goethe.org).

4.3 Cancellation of individual and minor group lessons
Notices must be sent in writing within 24 hours. Otherwise, payment must be made for the agreed lessons.
 
4.4 No course book refunds will be given. Course books can be exchanged in the event that the student wishes to change his or her course level after term beginning. Only books in new condition can be exchanged.

5. Course Level Assignment/Class size

5.1. Placement in a particular course level is based on the results of the preliminary placement test and the information provided in the participant's application.

5.2. All courses will have a minimum of 8 and a maximum of 16 participants unless otherwise stated in the course program.

6. Responsibilities of the Student

6.1 The student is required to obey all course regulations and all house rules for the duration of his or her course at Goethe-Institut.
 
7. Liabilities of the Goethe-lnstitut

7.1 The liability for damage and legal responsibility of GI and its employees is limited to intent and negligence. Neither the GI nor its employees are liable for the cancellation of its services due to acts of God, industrial action, reasons due to the negligence of parties other than the GI or otherwise unacceptable reasons.

7.2 In case of inclement weather, German classes are only ever cancelled when the federal government's operating status is listed as "CLOSED" or "EARLY DISMISSAL:" www.opm.gov/status. If the federal government should close, we will make every effort to inform you by email. Our language program operations are not affected by delays or liberal leave, etc. If, under this policy, classes are cancelled due to inclement weather, they will be made up prior to the end of the current session at a time/date determined by the language department.

8. Conflict Resolution / Suggestions

8.1 Our Language Department can advise you about the Goethe Institut's language courses and examinations in the USA and in Germany. Please do not hesitate to contact us: we are here to help. Please use one of the following email links to address suggestions, complaints, comments, etc. to the language department: language@newyork.goethe.org.

The Goethe-Institut New York constantly strives to improve its business processes and customer service and your comments are greatly appreciated. Contact the Language Department. If you would prefer to submit your comments in writing, please use the address below:

Goethe-Institut New York 
Attn.: Language Department
30 Irving Place, 4th floor
New York, NY 10003