Tourism
“Treat the country like your grandmother’s house” 

Tourists taking pictures of the Taj Mahal in India Photo (detail): © Unsplash: Ali Al-Sheiba

Wearing a t-shirt and shorts through the Indian winter and teenagers gone astray in Canada: tour guides Afsha Shaik and Grégoire Boucher talk to author Christopher Kloeble about mistakes while traveling. Our chat debate deals with innocent blunders and unforgivable faux pas in various areas of society.

Afsha Shaik, Grégoire Boucher, and Christopher Kloeble

Christopher Klobeble © Jens Oellermann Christopher  Kloeble  (15:04):  Hello everyone, maybe we should start by introducing ourselves briefly. About myself: I’m a novelist and script writer from Germany, my wife is from India and we often discuss the topic we’ll be chatting about today.
Afsha Shaik © private Afsha Shaik (15:04):
Hello, I am Afsha. I’ve been working as a tour leader in India for two years. All of my guests are mostly foreign nationals. So far, each trip of mine has been different because it depends a lot on who you’re traveling with.
Christopher Klobeble © Jens Oellermann Christopher Kloeble (15:05):
Wow, you must have gained a lot of experience. Where are you at the moment?
Afsha Shaik © private Afsha Shaik (15:06):
Yes, a lot of experience! I think after having worked as a tour leader you can work anywhere. I am currently in Mumbai, India.
Christopher Klobeble © Jens Oellermann Christopher Kloeble (15:06):
Grégoire, how about you?
Grégoire Boucher © private Grégoire Boucher (15:08):
Hi guys! I’m Grégoire or Greg, I’m from Montréal and my path is a little mixed, but I have also been a tour guide in Montréal, Québec City, Ottawa, and Toronto for the last five years. I also happen to teach French as a second language in an English-language school! And I 100% agree with Afsha about the fact that once you’re a tour guide, you can do pretty much anything.

Afsha Shaik © private Afsha Shaik (15:09):
Haha I’m sure you are a good teacher, Greg! As you know, we sort of pick up everything on the job.
Christopher Klobeble © Jens Oellermann Christopher Kloeble (15:12):
So, would either of you like to start telling us a little bit about how you deal with intercultural mistakes when they happen on the job? Did you ever encounter a mistake that surprised you?
Afsha Shaik © private Afsha Shaik (15:13):
Yes, for starters, some travelers are completely unaware of their destination. They do zero research beforehand. That causes a lot of problems for them, especially when it comes to India.

Grégoire Boucher © private Grégoire Boucher (15:14):
Are you usually staying in one place in India for a couple of days and then moving to another city?


Afsha Shaik © private Afsha Shaik (15:15):
I offer some tours all over India, all over the North and to Goa and also from India to Nepal.
Christopher Klobeble © Jens Oellermann Christopher Kloeble (15:16):
What are some of the things that people don’t take into consideration when they travel in India? What’s a typical mistake in your opinion?
Afsha Shaik © private Afsha Shaik (15:17):
First off, when they don’t do the research, they expect India to be like in the movies. For example, they expect you will see elephants on the road…
Christopher Klobeble © Jens Oellermann Christopher Kloeble (15:17):
Movies from Bollywood or Hollywood?
 
Afsha Shaik © private Afsha Shaik (15:17):
Bollywood haha.
Christopher Klobeble © Jens Oellermann Christopher Kloeble (15:18):
I know what you’re talking about, I really do. When you’re married to someone from India you get lots of strange questions from people in Germany.
Afsha Shaik © private Afsha Shaik (15:19):
Yes, the main problem is actually with their packing. For example, India has several seasons.


Grégoire Boucher © private Grégoire Boucher (15:20):
Does India have a “winter” season?



Afsha Shaik © private Afsha Shaik (15:21):
Yes, and many won’t pack their clothes according to the weather.
Christopher Klobeble © Jens Oellermann Christopher Kloeble (15:22):
I believe Delhi has five hundred seasons. Since you don’t have central heating it gets so cold in the winter and nobody ever believes that.
Afsha Shaik © private Afsha Shaik (15:23): 
Yes, and in  the North, winters can be especially chilly. Of course, no competition with Canada. 


Grégoire Boucher © private Grégoire Boucher (15:23):
I didn’t know that. Interesting!
Christopher Klobeble © Jens Oellermann Christopher Kloeble (15:24):
First thing I bought after one winter in Delhi: down blankets.
 
Afsha Shaik © private Afsha Shaik (15:24):
Exactly and since it’s a so-called “developing country” most of the travelers are from so-called “developed countries.” If they haven’t traveled to Asia before and they arrive in India first, it’s very overwhelming. I have a funny story, which is actually not that funny...
Christopher Klobeble © Jens Oellermann Christopher Kloeble (15:25):
We’re eager to hear it.
 
Afsha Shaik © private Afsha Shaik (15:26):
On one of my last tours, I was managing a young group, between 18 and 22 years old. There were twelve guests, mostly from Australia and one Canadian. We were all set for our briefing meeting, and I was waiting for them to arrive. So, one of my guests came to me, 15 minutes before the meeting, and said “Hi, I just wanted to inform you, that I’m going back home.” This girl had arrived in Delhi on the same day. She couldn’t take it. This is one of the biggest problems when you don’t do your research. She took a return flight on the same day.
Christopher Klobeble © Jens Oellermann Christopher Kloeble (15:28):
That’s terrible.
 
Grégoire Boucher © private Grégoire Boucher (15:28):
What? Outrageous! Because of the cold???



Afsha Shaik © private Afsha Shaik (15:29):
No, she didn’t want to have a room to herself, she wanted to share it with someone else. Also, Delhi overwhelmed her.
Christopher Klobeble © Jens Oellermann Christopher Kloeble (15:30):
How did you react?
 
Afsha Shaik © private Afsha Shaik (15:31):
We were able to solve the room problem. Still, she was so overwhelmed with everything else. We were heading to Jaipur, which is really nice. So, I told her she could decide whether she wanted to stay at the next destination. But she had already arranged her return.
Christopher Klobeble © Jens Oellermann Christopher Kloeble (15:32):
So, the place she traveled to wasn’t what she had wanted it to be like. Do you think that is a major problem in general? That people imagine a foreign place based on ads and then are shocked by the reality?
Afsha Shaik © private Afsha Shaik (15:33):
Yes, culture shock is a big thing. You have to be really sure about where you want to go. Also, things differ according to your budget. For example, if you’re doing just luxury tours, you’ll get only the best accommodations and that changes things.
Christopher Klobeble © Jens Oellermann Christopher Kloeble (15:34):
But of course, a luxury tour might make it more difficult for you to see more of the place you are visiting. Some things might stay hidden.
Grégoire Boucher © private Grégoire Boucher (15:35):
Oh yeah, you have a completely different experience based on your budget. That’s for sure!


Afsha Shaik © private Afsha Shaik (15:36):
So, what kind of travelers come to Canada?



Grégoire Boucher © private Grégoire Boucher (15:37):
Something that people have trouble understanding or picturing about Québec is that in the summer it gets very hot and humid. They think of Canada as a big ice cube, I guess, and don’t know that we have four distinct seasons.
Christopher Klobeble © Jens Oellermann Christopher Kloeble (15:38):
It’s also interesting that there seem to be very different ideas of what hot or cold actually means.
Grégoire Boucher © private Grégoire Boucher (15:40):
Yes, absolutely. But you also have the complete opposite: I work with a company called EF (Education First) so most of my travelers are students (12–20 years old). On my winter tours, I have seen many people wearing bad clothes for when it is -35 degrees Celsius outside, such as a wind jacket or regular sneakers in the snow.
Christopher Klobeble © Jens Oellermann Christopher Kloeble (15:46):
The question is: do you think making mistakes is a bad thing or a good thing? Or a thing of curiosity?
Afsha Shaik © private Afsha Shaik (15:47):
No, it’s a part of learning.



Grégoire Boucher © private Grégoire Boucher (15:48):
Very good question. Personally, I travel without preparing myself very much. Which actually leads to me making a decent number of mistakes myself. I consider mistakes in traveling (only most of the time, of course) a fun anecdote to tell after.


Afsha Shaik © private Afsha Shaik (15:48):
Basically, mistakes make you learn, but there is one mistake, which I think is fatal, that is: not traveling responsibly.
Christopher Klobeble © Jens Oellermann Christopher Kloeble (15:49):
True, mistakes usually make for more interesting anecdotes. How do you think you can travel responsibly? Since traveling itself is often questioned nowadays?
Grégoire Boucher © private Grégoire Boucher (15:50):
Great question, I’d like to hear you on this, Afsha!



Afsha Shaik © private Afsha Shaik (15:50):
It’s especially questioned in India because, as a tourist, Indians are watching you and sometimes try to imitate you. Many believe that whatever a tourist does, it’s the right thing. Many tourists throw their garbage on the street, and most of the time they wouldn’t do so at home.
Christopher Klobeble © Jens Oellermann Christopher Kloeble (15:51):
Very true and problematic.
 
Afsha Shaik © private Afsha Shaik (15:51):
Yes, especially because in India we already have a huge behavior problem.
Christopher Klobeble © Jens Oellermann Christopher Kloeble (15:53):
That’s one aspect of why tourism cannot always be considered a thing of freedom, but also a thing where a richer community sometimes travels and (unfortunately very often) exploits another community.
Grégoire Boucher © private Grégoire Boucher (15:54):
I totally agree, Chris. At the end of all my tours, I always tell my students two things:
1. That they leave a trace behind wherever they go in the world and that they need to be aware of it, and that they should treat the country they visit as if it was their grandmother’s house.
2. To get themselves a reusable water bottle, since waste is a problem their generation will have to face, and that a small gesture goes a long way.

Afsha Shaik © private Afsha Shaik (15:55):
Totally. I think tourism should always be promoted in such a manner.


Grégoire Boucher © private Grégoire Boucher (15:55):
A common mistake from travelers in my opinion: they think vacation equals letting loose and not giving a damn about their behavior. Many think that they can just treat the place they’re visiting the way they want.
Christopher Klobeble © Jens Oellermann Christopher Kloeble (15:56):
So, do you both apply your experience as tour guides when you travel?
Afsha Shaik © private Afsha Shaik (15:56):
Yes, for sure, you need those skills.



Grégoire Boucher © private Grégoire Boucher (15:57):
Of course. I don’t want to brag, but I think I’m a pretty decent traveler and I try to pay attention to the traces I leave behind when I visit places.
Christopher Klobeble © Jens Oellermann Christopher Kloeble (15:57):
Have you ever made a grave mistake yourself?
 
Afsha Shaik © private Afsha Shaik (15:57):
Yes. In Paris, for example, I looked too much like a tourist. And I could barely rescue myself from getting robbed.


Grégoire Boucher © private Grégoire Boucher (15:58):
Oh! Paris can be tricky, right?
Christopher Klobeble © Jens Oellermann Christopher Kloeble (15:58):
Paris is good at reminding you that you’re not from there. Even if you’re from there.
Afsha Shaik © private Afsha Shaik (15:59):
Very much so, Greg. At that point I thought, “I didn’t come here for the same things that happen in India.”


Grégoire Boucher © private Grégoire Boucher (15:59):
I think my worst mistake as a traveler was trying to speak Spanish in Barcelona. I look quite Spanish myself so people expected me to be fluent in Spanish (I’m not at all) and they started talking to me very fast. I was so ashamed because I wasn’t able to understand them.
Christopher Klobeble © Jens Oellermann Christopher Kloeble (16:01):
Unfortunately, we have to wrap it up soon. But here’s my last question: are there mistakes that are unforgivable?
Afsha Shaik © private Afsha Shaik (16:01):
Yes. Prostitution on tours is simply a no-go in India. It is a safety risk at every point.
Christopher Klobeble © Jens Oellermann Christopher Kloeble (16:02):
Of course. How terrible! Greg, would you like to add something?
Grégoire Boucher © private Grégoire Boucher (16:02):
Oh yeah. Drugs in the US (but actually everywhere) are a no-go. I’ve had trouble with French teenagers who wanted to get marijuana in San Francisco and gosh it was scary! I mean trying anything illegal at home is very dangerous, but doing it abroad is even worse!
Christopher Klobeble © Jens Oellermann Christopher Kloeble (16:03):
I hope you didn’t get into trouble.
 
Grégoire Boucher © private Grégoire Boucher (16:04):
Yeah, I had to deal with police officers and explain to them that those students were just dumb, unaware travelers, and convince them not to take them with them...


Afsha Shaik © private Afsha Shaik (16:05):
I so agree with Greg! Especially with a younger crowd, it’s very difficult to make them understand that people could also take advantage of them.
Christopher Klobeble © Jens Oellermann Christopher Kloeble (16:06):
On that note, we can conclude that we have to travel responsibly! Sadly, I think we have to come to an end. Thank you so much for this.

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