General Terms and Conditions and Customer Information

Here you will find an overview of our General Terms and Conditions (Terms) for the booking (conclusion of contract) of courses and examinations of the Goethe-Instituts in Germany.

Which Terms apply to you depends on whether the booking is

  • in our online shop.
  • by distance selling (e-mail, fax, letter).
  • stationary, i.e. you book in person at a Goethe-Institut in Germany.

Which Terms apply to you also depends on the country in which you have your habitual (permanent) abode. We distinguish between
  • habitual abode in a country of the EU, or
  • habitual abode in a country outside the EU (Rest of the World).