Conclusion of contract in the online shop

When booking in our online shop, you will find our General Terms and Conditions (GTC) displayed in our online shop. Customers with a habitual residence in the EU Customers with a habitual residence in a country outside the EU

Conclusion of contract by distance selling

You use our interactive booking form for your booking and send it back to us by e-mail, fax or letter. Customers with a habitual abode in the EU Customers with a habitual abode in a country outside the EU

Conclusion of over-the-counter sale

You register in person at a Goethe-Institut in Germany using a printed booking form which you hand in at the Goethe-Institut. You can find our General Terms and Conditions (Terms) for over-the-counter sale here.

General Terms and Conditions and Customer Information

Here you will find an overview of our General Terms and Conditions (Terms) for the booking (conclusion of contract) of courses and examinations of the Goethe-Instituts in Germany.

Which Terms apply to you depends on whether the booking is

in our online shop.
by distance selling (e-mail, fax, letter).
stationary, i.e. you book in person at a Goethe-Institut in Germany.

Which Terms apply to you also depends on the country in which you have your habitual (permanent) abode. We distinguish between

habitual abode in a country of the EU, or
habitual abode in a country outside the EU (Rest of the World).