Required information
Please be certain to indicate with each payment the name of the participant and the participant number to ensure that we can credit your payment properly.
The full course fee must be paid before the beginning of the course. Payment in instalments is not possible.
Bank fees are not included in the course price.
Credit card
We will send you the necessary details for a credit card payment along with your preliminary confirmation.
Bank transfer
A foreign money transfer takes approx. 8–10 days. We cannot confirm receipt of your payment until the amount is credited to our account.
In urgent cases: Please send us a copy of the money transfer slip to the Customer Service department by e-mail to ensure that your place on the course is not canceled.
Confirmation
As soon as your payment is credited to our account you will receive a final confirmation by e-mail. The confirmation is to be presented when applying for a visa, and takes the place of the "invitation".
Please note: The Goethe-Institut cannot provide an ‘invitation’.
Changes to course bookings
The first booking change is free of charge. Each additional change is subject to a processing fee of €60.
Cancellation
To save costs, please notify us in a timely manner.
In case of cancellation no later than four weeks prior to the start of the course, only an administrative fee of €160 is charged.
In case of cancellation no later than one week prior to the start of the course, GI will withhold 30% of the course fee, but at least the administrative fee of €160.00.
In case of cancellation up to one day prior to the start of the course, GI will withhold 50% of the course fee, but at least the administrative fee of €160.00.
If a participant does not travel to the course location or withdraws from the course, there is no entitlement to a refund.
For further details, please refer to the terms and conditions.
Please send your notice of cancellation directly to the
Customer Service department.
Travel cancellation insurance
We advise participants to take out insurance coverage for costs incurred if they are unable to travel.