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General Terms and Conditions and Customer Information

Here you will find an overview of our General Terms and Conditions (TOS) for the booking (conclusion of contract) of courses and examinations of the Goethe-Instituts in Germany.

Which TOS apply to you depends on whether the booking is
  • in our online shop.
  • by distance selling (e-mail, fax, letter).
  • stationary, i.e. you book in person at a Goethe-Institut in Germany.

Which TOS apply to you also depends on the country in which you have your habitual (permanent) abode. We distinguish between
  • habitual abode in a country of the EU, or
  • habitual abode in a country outside the EU (Rest of the World).
When booking in our online shop, you will find our General Terms and Conditions (GTC) displayed in our online shop.
You use our interactive booking form for your booking and send it back to us by e-mail, fax or letter.
You register in person at a Goethe-Institut in Germany using a printed booking form which you hand in at the Goethe-Institut. You can find our General Terms and Conditions (TOS) for the stationary contract here.
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