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Intercultural Training

Portrait einer jungen Frau; sie lächelt. Im Hintergrund sind vier weitere junge Leute zu sehen.

Intercultural competence: The key to international markets

Intercultural competence is the key to operating confidently on the world stage. It forms the basis for productive and trustful teamwork and, as a result, for global business success.

We can run a variety of Intercultural Training courses at your company or local Goethe-Institut:
  • Group classes or one-on-one training
  • Lasting one day or more
  • With a comprehensive needs analysis for your organization
  • With contents tailored to your participants’ needs, ensuring a strong return on investment
  • Including post-training intervention on request
Each of our four integrated training modules builds on the previous one: Awareness, Communication, Cooperation and Action. 

The modular structure of the courses guarantees a globally standardized framework with sufficient flexibility to adapt to your company’s specific needs.

  • Self-reflection
  • How we view ourselves, and how we are viewed by others
  • Changing perspectives
  • Personal and virtual communication
  • Effective communication
  • Styles of intercultural communication
  • Getting to know and understand different values, mentalities and work cultures
  • Meaning and interpretation of stereotypes
  • Cooperative approaches to working with business partners
  • Using action strategies in role-playing, case studies and simulations
  • Developing conflict resolution strategies
  • Building synergies: using diversity as an opportunity, understanding and appreciating other cultures    
We’ll work with you to define your priorities.
"Intercultural competence involves the interplay of personal, social, technical and methodological competence. It describes the ability to act and to generate trust or culturality, drawing on one’s knowledge, capabilities and volition, in contexts felt to be unfamiliar.” (Jürgen Bolten, 2016)
Take advantage of
  • our over 60-year experience as cultural mediators, designing programmes for exchange between Germany and the world 
  • our global network of 159 Goethe-Institut branches in 98 countries 
  • our training courses at over 20 locations with the same guaranteed standards of quality
Your employees
  • develop an understanding of the cultural particularities of other countries which will help them when tapping new markets and developing products 
  • learn strategies for operating professionally and effectively in intercultural contexts, e.g. when setting up joint ventures and mergers
  • are optimally prepared for global teamwork or a secondment abroad 
The Goethe-Institut will incorporate intercultural competence into your company’s DNA.
Our instructors are trained and certified by the Goethe-Institut and the German Chamber of Commerce and Industry. They have relevant experience in the business sector and possess the requisite cultural expertise in both the source and target cultures.

We can provide Intercultural Training at other locations as well.
Whether automotive or IT, chemical or pharma, tourism or logistics – we provide Intercultural Training for every industry, drawing on the solid training and many years of experience of our instructors.
The Goethe-Institut provides a one-stop training solution to help businesses flourish in the international arena.
For questions and non-binding quotes, including a needs analysis, for training courses tailored to your exact requirements:   
Make an Enquiry
Kirstin Mbohwa-Pagels
Intercultural Facilitator
Tel.: +27 11 4423232
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Company Courses

Are you looking for a course that meets your company’s learning needs? We offer tailor-made course formats – either at our institute or at your location.

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