© JMD

The online counseling service jmd4you is offered by the Youth Migration Services (JMD).

You can contact the counselors online and ask your questions. The team of counselors has many years of experience advising migrants. They can answer all your questions about life or problems in Germany. For example: Where can I get a driver's license? What can I do for work in Germany? I need a lawyer – what do I have to do? ...

The counseling services are secure, anonymous, multilingual, and free of charge. The online counseling website is currently available in German, Albanian, Arabic, English, Russian, and Turkish.
 

Mbeon is the nationwide online counseling service of the Migration Counseling Service for Adult Immigrants (MBE) via messenger-based chat.

Once you arrive in Germany, you can access the MBE 24/7 via the free mbeon app on your smartphone. You can receive confidential online counseling in over twenty different languages and ask questions at any time. All mbeon counselors are trained counseling professionals.

First, select an mbeon counselor from a list. You can filter your search by language and location. You will receive an answer to your question in a private chat within 48 hours.

Just like in an in-person consultation, you will be supported by the same counselor for as long as you need. If necessary, you can also schedule an appointment with your counselor at the counseling center.

All text messages, documents, and voice memos are sent securely via mbeon. The data is stored on a server in Germany.