1. General
- 1.1 With the exception of our courses for secondary school students, all of our courses are designed for learners aged 18 years and over.
- 1.2 A teaching unit is 45 minutes.
- 1.3 Teachers may be changed when necessary during the term.
- 1.4 There will be no classes on Irish public or bank holidays and on 3 October (German national holiday). Generally, these courses take place on the Friday of that week.
- 1.5 Special Terms and Conditions apply to our German courses for Children. Please visit our website for further information.
2. Terms of Payment
- 2.1 The payment of the course fee is due on enrolment. Early enrolment is advisable as places are limited. Places are only guaranteed once payment has been received.
- 2.2 We accept cheques made out to the Goethe-Institut, debit and credit cards (Visa/MasterCard) as well as payment by bank transfer.
- 2.3 If full payment is not received before the first lesson, the participant loses the right to participate in a course and the booking will be cancelled.
3. Course fees
- 3.1 The contractually binding fee is the fee stated in the price list current at the time of enrolment.
- 3.2 Unless stated otherwise, course books are not included in the course fee and must be purchased separately.
4. Cancellation and refunds
- The following conditions apply if the course participant is unable to take part in the course:
- 4.1 In case of cancellation up to three days prior to the start of the course, the course fee paid is refunded less an administrative fee of €25. No refunds can be given thereafter.
- 4.2 Cancellations must be submitted in writing.
- 4.3 If the Goethe-Institut cancels a course, the full course fee paid will be refunded.
- 4.4 The Goethe-Institut reserves the right to terminate all language class contracts at its discretion.
- 4.5 Exam fees are refundable if cancellations are received at least 1 week prior to the examination date, less an administrative fee of € 25. No refunds can be issued after that. All changes must be made in writing.
- 4.6 In the event of a Covid-19 lock-down request from government or a whole class quarantine request from public health authorities, your classes will be moved online for the period of the disruption. Refunds are not possible.
5. Course level assignment/ class size
- 5.1 Assessment of course level is based on the assessment test conducted prior to enrolment.
- 5.2 The minimum number of participants for a course is 5. Our courses generally have a maximum of 18 participants.
- 5.3 We reserve the right to cancel or postpone a course. In such circumstances we will offer the participants the opportunity to move to another course or to receive a full refund of the course fee.
- 5.4 Transfers to another course level can be considered in the first three weeks after the commencement of the course after consultation with your class teacher. He/she will advise you on which class to move to.
6. Complaints Procedure
In the event of a complaint, please submit same in written form to the Goethe-Institut Irland, Language Department.
7. Liability of the Goethe-lnstitut e.V.
The liability of the Goethe-Institut and its staff is limited to intent and gross negligence. The Goethe-Institut also accepts no liability for the cancellation of its services due to force majeur (e.g. natural disasters, fire, floods, war, official orders and all other circumstances beyond the control of the contractual parties).
