at the Goethe-Institut Kolkata
Remuneration according to the local remuneration scheme
of the Goethe-Institutes in India
The Goethe-Institut is looking for a full time (40 Hours / week) committed employee from 02.01.2026 or later (initially limited until 31.12.2026).
The Goethe-Institut is the Federal Republic of Germany’s cultural institute, active worldwide whose aims are to promote knowledge of the German language abroad, to foster international cultural cooperation and to convey a comprehensive image of Germany by providing information on cultural, social, and political life.
As a counsellor for online courses, your main responsibilities, in coordination with the Language Courses and Examinations Officer (BSO), will include
- Counselling and providing information about online- courses over telephone and via e-mail.
- Manual registration of course participants in the software used by Goethe-Institut for course administration
- Correction of personal details of course participants in the software used by Goethe- Institut for course administration
- E-mail correspondence and general correspondence in German and English
- Forwarding complaints to the Head of Online-courses
- Sending information to existing course participants regarding upcoming higher level courses
Requirements
- High communicative competence and confident dealing with customers in direct contact as well as on the phone and in written correspondence
- Good to very good knowledge of written and spoken English, Hindi and Bengali
- German language skills at least at level A2
- Good knowledge and use of MS Word, Outlook and Excel
- Willingness to familiarise yourself with the Goethe-Institut's course management software (OSKA)
- Good organisational and coordination skills
- Good teamwork and communication skills
- Ability to work under pressure
- Completed university degree or comparable qualification
We Offer:
- An exciting, versatile and varied field of work in an international context
- Additional health insurance and an appropriate salary in line with the local salary scale of the Goethe-Institut in India
- Regular training programmes
- A highly motivated and committed team.
The Goethe-Institut stands for the diversity of all employees. We welcome applications from all interested candidates irrespective of their cultural and social background, age, religion, gender, ideology, disability, and sexual identity.
Please send your application documents (CV, letter of motivation, certificates, and references) in German by
e-mail with the subject line:
Counsellor for online-courses to:
vw-kolkata@goethe.de. The application deadline for this vacancy is
30.11.2025.
