We are seeking a dedicated colleague to start on June 1, 2026; full-time position, compensation in accordance with the local pay scale

The Goethe-Institut is the Federal Republic of Germany’s cultural institute active worldwide. We are committed to fostering understanding between Germany, Europe, and the world. We promote knowledge of the German language, cultivate international cultural cooperation, and provide information about cultural, social, and political life in Germany. Around the globe, we connect people in a vibrant cultural and educational network. Through our programs, we promote intercultural dialogue and cultural participation and strengthen the development of civil society structures. Openness and diversity shape our offerings and working methods. We support and promote diversity as the key to understanding and trust.

Here’s what you can expect:

As the first point of contact for our customers and visitors, you will:

• Represent the institute by ensuring a professional and welcoming first impression
• Provide information about the institute’s programs, services, and activities
• Explain the institute’s mission and direct visitors to the appropriate departments
• Handle incoming calls, respond to general inquiries and revert to mails in common inbox
• Provide customer service, particularly regarding language courses and
  examinations
• Manage incoming and outgoing mail and coordinate courier services
• Support administrative processes and day-to-day office operations

• Excellent written and verbal communication skills in German (B1/B2), English, Marathi, and Hindi
• Flexibility and the ability to work in a team
• Proficiency in MS Office applications (MS Word, MS Excel, Outlook, etc.)
• A professional, approachable and friendly demeanor with customers
• Familiarity with the institute’s course and examination offerings is an advantage
• Strong organizational and time management skills

• A varied, full-time position with a 40-hour workweek (in accordance with state law)
• A supportive and highly motivated team 
• An interesting cultural environment and a friendly, collaborative atmosphere
• Regular training and opportunities for professional development